We use smtp.office365.com for a number of our customers to scan to email on their MFC's. We support a range of brands but we received a ticket this morning for a HP LaserJet MFP M525 that was unable to scan to email. This has been configured for a number of years without any issue, and no passwords have been changed on the account.
Office 2019 new features. Office 2019 brings with it a number of new features worth knowing about, though Office 365 subscribers will have already seen most of them roll out: a new Focus mode in ...
Quick video showing how to configure a HP Printer to scan to email directly from the printer.
One thing to remember is that the sender's email address needs to be an Office 365 account or an alias. I'm not sure if this was the issue with the message just sitting in the queue though. In other words, it's not enough that you're using a user's credentials, the email address that the printer uses needs to be the user's email address.
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We have a HP LaserJet M575 Multifunction printer that I am trying to set up the Scan to Email function. The two businesses run on different emails. Beacham Group runs on Gmail, and Press recruitment runs on Outlook / Office 365. The printer can email to any Beacham Group email fine - as for example [Personal Information Removed] works just fine.
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The use of a mail server allows gateway antivirus software and application-layer firewalls to scan the outbound email and its attachment. Also, the mail server will provide the logging service ...